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Channel Communications Manager

Apply now Job no: 506893
Work type: Permanent Full-Time
Location: Ann Street (Turrbal Country)
Categories: Marketing Communications

Could this be one of those rare moments to do the best work of your career?

The Lottery Corporation is Australia’s largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community.

While we’re a new company, we’re an experienced team. For more than a century, we’ve been playing our role in making a better future by delivering winning moments every day to our people, our customers, retailers, partners and our community.

Come join the winning team with a job at The Lottery Corporation.

The Channel Communications Manager is essential in supporting the retail and licensed venue networks through the optimisation and execution of effective communications aligned to a defined communication strategy.

With a channel-oriented focus, you will determine and drive strategic future direction, optimising the end-to-end delivery of communication platforms and tools to effectively meet the needs of a transforming retail business.

What you’ll do

  • Develop and deliver communications to the retail and licensed venue networks nationally.
  • Drive the development of a communication strategy that is customised according to audience and engages a range of stakeholders.
  • Support the Marketing team through communication of national campaigns, promotions and product launches across the retail and licensed venue networks.
  • Develop effective and compelling messaging to the networks via a variety of communications formats, utilising all available communication channels and methods.
  • Support the Channel Process Development team to ensure end to end communications and systems are aligned and embedded from the onboarding of new retailers and venue partners to the ongoing development of the existing networks.
  • Partner and actively collaborate with key internal and external stakeholders to optimise the performance of the retail and licensed venue networks.
  • Manage and maintain the communication platforms ensuring that content is accurate and reflects current retail and venue operations.
  • Participate in or manage business related projects as directed.

What you’ll bring 

  • A business or communications degree (desirable but not required).
  • Experience in, or an understanding of retail management together with a knowledge of small business and the dynamics of the retail environment.
  • Understanding of business systems and processes.
  • A strong and demonstrated ability to succeed in a changing environment including the knowledge and ability to develop, articulate and communicate positive and inspiring visions.
  • Business improvement methodologies that will enable you to identify, develop and implement training and communication processes that will enhance performance.
  • An understanding of customers’ needs (internal & external) that will enable you to effectively keep key stakeholders informed whilst using effective communication strategies to build strong relationships.

What you’ll get

Not only will you receive an awesome candidate experience from our caring Talent team, the perks of working with us are pretty good too!

The list is extensive but here are a few:

  • We have a flexible approach to working with a range of options to suit different roles and individuals. This could include hybrid working, flexible hours or modified working patterns
  • A multitude of leave types such as cultural leave, volunteer leave and 18 weeks’ parental leave for all new parents, regardless of gender
  • We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Statement of Support
  • We offer a comprehensive (and free) health and wellbeing app called The Arena to support you and your family’s mental and physical health
  • We’re committed to your learning and development with a dedicated platform with helpful resources from leadership to technology to upskill and cross train

About The Lottery Corporation

The Lottery Corporation is Australia’s largest lottery company and one of the best-performing lottery businesses in the world.

Even though we’re a new name, we continue the incredible history of Australian lotteries. The Lottery Corporation™ was created following the Tabcorp demerger in 2022 and is now home to The Lott and Keno – brands and games that have been adding excitement to Australians’ lives for decades.

Operating in every state and territory except Western Australia, The Lottery Corporation offers exciting games that not only deliver life-changing wins to our customers but make a meaningful difference to our community.

This position is based in Brisbane.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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